Last updated: November 8, 2025

Welcome to the website of Comfort Care Transportation (“Company”, “we”, “us”, “our”). By accessing or using our website at https://comfortcare-transportation.com/ (“Website”) and/or by engaging our services, you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree to all of these Terms, you must not use the Website or our services.

1. Use of Website

1.1 You may use the Website only for lawful purposes and in accordance with these Terms.
1.2 You agree not to use the Website:

in any way that violates applicable laws or regulations;

to impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity;

to engage in any harmful or disruptive activity (for example, transmitting viruses, malware, or engaging in denial-of-service attacks).
1.3 We reserve the right to modify, suspend or discontinue any part of the Website or service offerings at any time, without notice.

2. Services

2.1 The Company provides non-emergency medical and general transportation services. (E.g., rides to/from healthcare settings, home transports, hospital transfers, regional or long-distance transports.)
2.2 Service availability, pricing, and scheduling are subject to Company policies, availability of vehicles/drivers, and advance notice.
2.3 You agree to provide accurate and complete information when scheduling a ride or using our services.
2.4 The Company may refuse service, cancel a booking, or charge additional fees in its sole discretion (including for same-day cancellations, no-shows, or changes) as per our internal policies.

3. Payment & Fees

3.1 Payment terms, fee structure, and cancellation policy will be communicated at or before booking.
3.2 You agree to pay all applicable fees, charges, tolls, surcharges, and any additional costs as outlined in your booking.
3.3 Cancellation and refund policies will apply according to our booking terms. Same-day cancellations or no-shows may incur full charges.

4. Intellectual Property

4.1 All content on the Website (including text, graphics, logos, images, software) is the property of the Company or its licensors and is protected by copyright, trademark, and other intellectual property laws.
4.2 You may not copy, reproduce, republish, upload, transmit, distribute or modify any of the content without our prior written consent.

5. Third-Party Links & Resources

5.1 The Website may contain links to third-party websites or resources. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy or availability of third-party sites.
5.2 Your access to third-party resources is at your own risk.

6. Disclaimer of Warranties

6.1 THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
6.2 We do not guarantee uninterrupted access, error-free performance, or that the services will meet your requirements.
6.3 You acknowledge that the Company is not responsible for delays, breakdowns, unforeseen events, or other issues beyond our control.

7. Limitation of Liability

7.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES.
7.2 Our total liability for any claim arising out of or relating to these Terms or your use of the Website or services shall not exceed the amount you paid to us for the particular service giving rise to the claim (or, if none paid, a nominal amount as allowed by law).

8. Indemnification

You agree to indemnify, defend and hold harmless the Company and its affiliates, and each of their officers, directors, employees and agents, from and against any claims, liabilities, losses, damages or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, your misuse of the Website or services, or your violation of any law or rights of a third-party.

9. Changes to Terms

We reserve the right to change or update these Terms at any time by posting the revised Terms on the Website with a new “Last updated” date. Your continued use of the Website or services after such changes constitutes your acceptance of the revised Terms.

10. Governing Law & Dispute Resolution

10.1 These Terms shall be governed by and construed in accordance with the laws of [Insert applicable jurisdiction – e.g., State of Florida if US, or Philippines if Philippines], without regard to conflict of law provisions.
10.2 Any dispute arising out of or relating to these Terms or services shall be subject to the exclusive jurisdiction of the courts in [Insert venue] and you consent to personal jurisdiction there.

11. Contact Information

If you have any questions about these Terms, please contact us at:
Comfort Care Transportation
[Insert full business address]
Phone: [Insert phone number]
Email: [Insert email address]

Optional Additional Sections (you may include as appropriate)

Privacy Policy: A reference and link to your dedicated Privacy Policy.

Cancellation & Refund Policy: Detailed terms of cancellation, refunds, no-show fees.

Ride Terms: Safety rules, Rider responsibilities, Vehicle condition, Driver conduct.

Promotions/Discounts: If you run promotions, specify how they apply and exclusions.

Force Majeure: That you are not liable for events outside your control (weather, strikes, natural disaster).

Severability: If any provision is found invalid, the remainder stays in effect.

Entire Agreement: That these Terms (together with any booking agreement) are the full understanding.